Parent Note is a feature where parents can free type a message to staff members who are listed on the Parent Note dropdown menu.
You can set up settings to receive individual emails as a notification to let you know you have a new note to view. Notes can be viewed and responded to via your Dashboard and Administrators app.
If you cannot see any notes on your Dashboard it could mean that you have not received any notes so far/that day or you are not assigned to receive notes and require to be added by a full access member.
Please contact the School admin or refer to the help guide on Access and permissions
To view/respond to notes on your Dashboard follow the steps below:
- Go to your Dashboard and tap on Reports then in the dropdown select Parent note list
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You can apply any of the Filters if you are looking for a specific note (by default it will display notes received today)
3. Tap on the 'Eye icon' to view the full message
4. Forward to: If the message is not for you, you can forward it to another teacher
5. Acknowledge - By ticking this button parent will receive a pre-populated message to say the note has been read by a staff member
6. Acknowledge & Reply - you can then free type a personal response which the parent will receive as a Personal notification
We recommend acknowledging all notes so parents are aware that someone is seeing their messages.