Students, parents/guardians and staff members must be listed in Unique Schools before they can access the school app.
For post-primary schools using Tyro or VSware, Unique Schools now automatically synchronises student information from the school’s attendance system.
When a current student joins your school, always add them to your attendance system first. Unique Schools will then import their information, normally within two hours.
The information imported and the steps your school must complete depend on whether you use Tyro, VSware or a primary school system.
Schools Using Tyro
The synchronisation between Tyro and Unique Schools is fully automated.
The following information is automatically imported from Tyro:
- Students
- Staff members
- Parents/guardians
- Parent/guardian phone numbers
- Years
- Classes
When adding a new student to Tyro, make sure that:
- The student is assigned to the correct year and class
- At least one parent/guardian is added
- A valid mobile phone number is included for the parent/guardian
Once these details have been entered correctly, the student and their parent/guardian information should appear in Unique Schools within two hours.
You do not need to add the student separately to Unique Schools.
Any future changes must also be made directly in Tyro. Unique Schools will automatically read the updated information during the next synchronisation.
For example, if a parent/guardian changes their phone number, update the number in Tyro. You do not need to update it separately in Unique Schools.
Schools Using VSware
The synchronisation between VSware and Unique Schools is semi-automated.
The following information is automatically imported from VSware:
- Students
- Years
- Classes
The following information is not provided through the VSware/Wonde connection:
- Staff members
- Parent/guardian details
- Parent/guardian phone numbers
When a new student is added to VSware and assigned to a year and class, the student should appear in Unique Schools within two hours.
The student will initially be imported without any parent/guardian information. A notification banner will appear on the Main Dashboard to let you know that contact details need to be added.
To add the parent/guardian details:
- Go to uniqueschoolapp.ie and log in
- From the Main Dashboard, open Administration
- Select Add & Edit Students/Staff
- Search for the student
- Click the Edit icon
- Add the parent/guardian’s name, country code and mobile number
- Click Submit
Parents/guardians will not be able to register on the school app until their contact details have been added to Unique Schools.
If student information changes, update it in VSware first. Any parent/guardian details or phone numbers must also be updated separately in Unique Schools.
For example, if a parent/guardian changes their phone number, update the number in both VSware and Unique Schools.
The VSware synchronisation is semi-automated because VSware and Wonde restrict the information available through their API.
Primary Schools
The process for primary schools remains manual.
New students, staff members and parent/guardian details must be added directly through the Unique Schools Dashboard.
To add a new student or staff member:
- Go to uniqueschoolapp.ie and log in
- From the Main Dashboard, open Administration
- Select Add & Edit Students/Staff
- Click Add Student or Add Staff
- Enter the required information
- Click Submit
Primary schools must also manually update or delete records in Unique Schools whenever a student, staff member or parent/guardian’s information changes.
Before Manually Adding a User
Always search for the user before manually adding them.
- Apply at least one search filter
- Click Search
- Check that the user does not already exist
When searching for a staff member, change User Type to Teacher.
Current students at Tyro and VSware schools must be added to the school’s attendance system first. Do not manually add a current student to Unique Schools while waiting for the synchronisation.
Manually adding the student may create a duplicate record when the attendance-system synchronisation takes place.
Incoming and Transfer Students
Incoming and transfer students may be manually added to Unique Schools before they are placed in their final year or class.
Select:
- Incoming for incoming first-year students
- Transfer for students transferring into your school
To add an incoming or transfer student:
- Go to uniqueschoolapp.ie and log in
- From the Main Dashboard, open Administration
- Select Add & Edit Students/Staff
- Click Add Student
- Enter the student and parent/guardian information
- For Year and Class, select either Incoming or Transfer
- Click Submit
If you cannot see the Incoming or Transfer options, contact Unique Schools:
Email: staffsupport@uniqueschools.ie
Telephone: (01) 886 9458
Required Information for Manually Added Students
When manually adding an incoming or transfer student, enter the following information:
- Student’s first name
- Student’s surname
- Student ID, where available
- Year: Incoming or Transfer
- Class: Incoming or Transfer
- Parent/guardian’s first name
- Parent/guardian’s surname
- Parent/guardian’s country code
- Parent/guardian’s mobile number
When entering an Irish mobile number, select the Irish country code and remove the leading zero. For example, enter 87 instead of 087.
Where possible, add the details of both parents/guardians.
The Username field is not mandatory, but it may assist users who access systems such as VSware.
Editing an Existing Student, Parent/Guardian or Staff Member
Tyro Schools
Make all changes directly in Tyro. Unique Schools will read the updated information during the next synchronisation.
This includes changes to:
- Student information
- Year or class
- Parent/guardian information
- Phone numbers
- Staff information
Do not make these changes directly in Unique Schools, as the information may be overwritten by the next Tyro synchronisation.
VSware Schools
Student, year and class information must be updated in VSware. These changes will be imported into Unique Schools.
Parent/guardian details and phone numbers must be updated in both VSware and Unique Schools.
To update parent/guardian details in Unique Schools:
- Go to uniqueschoolapp.ie and log in
- From the Main Dashboard, open Administration
- Select Add & Edit Students/Staff
- Search for the student
- Click the Edit icon
- Update the parent/guardian information
- Click Submit
Primary Schools
Make all required changes manually through Administration > Add & Edit Students/Staff on the Unique Schools Dashboard.
Deleting a Student or Staff Member
Tyro Schools
Remove the student or staff member from Tyro, or update their status in Tyro as required. The change will then be reflected in Unique Schools through the automatic synchronisation.
Do not delete an active Tyro user directly from Unique Schools. If they remain active in Tyro, they may be imported again.
VSware Schools
If a student previously existed in VSware and was later removed, our system marks the student as Exited rather than deleting them.
Exited students remain available in the student list when the “Show Exited Students” filter is enabled.
To completely remove the student from the system, the student must be explicitly marked as deleted from students screen.
Primary Schools
Primary schools must manually remove the user from Unique Schools.
Where a user needs to be manually removed from Unique Schools:
- Go to your Main Dashboard
- Select School Administration
- Click Manage MIS List
- Use the filters to find the user
- Tick the box beside the user
- Click Delete
- Click OK to confirm
If you need assistance, email staffsupport@uniqueschools.ie , call (01) 886 9458 or book a free Zoom training session below.