Open Shop in the Administrator App to review payment items assigned to you, check payment status and follow up on unpaid amounts.

1. Open a payment item

1. Open the Administrator's App.
2. Open the main menu: on Android, tap the three horizontal lines at the top left; on iPhone, tap More at the bottom right.
3. Tap Shop.
4. Tap the payment item you want to check.

The list shows the total students assigned and the numbers paid and unpaid.

2. Check payment status

Within an item, use Received, Not Received or All assigned to filter the students. You can also filter by year and class and check the last payment date.

3. Follow up on unpaid items

Tap Not Received to see students whose payments are outstanding.

The rectangles beside each student show whether their parents or guardians use the app:

• Green: the parent or guardian is an app user.
• Red: the parent or guardian is not an app user.

Check both primary and secondary contacts when deciding how to follow up.

Tap a student to see more details. Use Call to open the primary contact's phone number, then check the number before placing a call.

4. View payment details

For a paid item, tap the student to view details such as:

• Order ID and order date
• Payment status and payment type
• Number of payments, including instalments where applicable
• Item total

For setup and staff access, see Add a Payment Item.