The Shop section of the Administrator's App enables assigned staff members to view detailed payment information, including payments received, payments pending, and users not onboarded to the app. This real-time tracking capability allows staff to easily monitor and manage payments on their mobile devices.
1. Open your Administrator's App
2. Go to the Main Side Menu
- From an Android Device, tap on the 3 horizontal lines on the top left of the screen
- From an Apple Device, tap on the more tab on the bottom right of the screen
3. Tap on Shop
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Here you will see payments that have been assigned upon form creation
Staff can be added to be able to view the payment in the Administrator's App from the CMS/Web Version of the system
4. Tap into the Payment you wish to view
5. Monitor submissions, whether parents/guardians are onboard and other details. More explained below.
Shop Main Screen
- View all of your assigned payments via the screen below after tapping on Shop
- You will see who payments total students assigned, paid and unpaid
Shop Detail
- Filter by Received, Not Received, All assigned, Years & Classes
- See the last date of submission
- View all students assigned to the payment along with their year & class
Form Detail Continued
- When tapping on the Not Received tab, we can see who has not paid
- We can also see whether or not the student has parental representation on the app
- The red rectangle to the right of the student means parent/guardian is not an app user
- The green rectangle to the right of the student means the parent guardian is an app user
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If we take the below image, for the student (Katie Burke):
- the primary parent/guardian is not an app user
- the secondary parent/guardian is an app user
Form Detail Continued
- Tap into any student to see further details
- This can be handy for those not paid as you can quickly acquire the primary contact phone number
- After tapping Call, the phone number will pop up for you (Note: It will not call straight away, so don't worry - you can preview the phone number)
- Also note, If your phone is not on private, they will see your phone number
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If the student has paid, you will see information such as:
- Order ID
- Order Date
- Payment Status
- Payment Type
- Number of Payments (If paid in instalment option, it will be more than 1 here)
- Item Total (Cost)
