Read and respond to general notes for the students you manage using Note From Parent in the Administrator App.
This is not an attendance form. Note From Parent is for general information, such as a student wearing PE gear because their uniform is in the wash.
If a note is about attendance, ask the parent/guardian to use the appropriate Absentee form, Late Note or Permission to Leave form instead.
1. Open the notes
- Open the Administrator’s App.
- On Android, tap the three horizontal lines at the top left. On iPhone, tap More at the bottom right.
- Tap Note From Parent.
Today’s notes appear by default. Use the date filter at the top left to choose another date.
Missing students or year groups? Ask a school administrator with Full Access to check your Access & Permissions.
2. Read and respond
Tap a note to see the student’s details and the information submitted by their parent/guardian.
- Acknowledge: Let the parent/guardian know that the school has received and acknowledged the note.
- Ack & Reply: Acknowledge the note and type a reply.
- Call: Call the parent/guardian from your phone.
Calling from your own phone? Your number may be visible unless your caller ID is withheld. Check your phone settings first.
