You can view and manage Notes from Parents for your year submitted by parents/guardians directly from the Administrator’s App. From the note, you can call the parent, acknowledge/acknowledge & reply, see the student details, and note information added by the parent. If you are not seeing the correct information in the Administrator's App or Dashboard, it means you do not have access to it and requires to be added by a full access member. Please contact the School admin or refer to the help guide on Access and permissions.
A Note From Parent should not be used for Attendance.
A Note From Parent should include miscellaneous information such as “Sophie's uniform is in the wash, so she's wearing her PE gear”
If you receive a Note From Parent in relation to attendance, please advise the parent/guardian to use the Attendance Notes instead (Absentee form, Late Note & Permission To Leave).
1. Open your Administrator's App
2. Go to the Main Side Menu
- From an Android Device, tap on the 3 horizontal lines on the top left of the screen
- From an Apple Device, tap on the more tab on the bottom right of the screen
3. Tap on Note From Parent
4. By Default, it will show notes for today. You can change date by tapping on the date filter on the top left
5. Tap on a note to open it up for further action
6. You can either:
- Acknowledge - This will alert the parent/guardian that the school has been made aware
- Ack & Reply - This will allow you to acknowledge the note and type a message back to the parent/guardian if necessary
- Call - This allows you to call the parent/guardian from your device (note: If your phone is not on private, they will see your phone number)
