Parent Note settings control which staff members receive non-attendance notes from parents and guardians.

Review these settings before the start of each academic year, especially when Year Heads change. We recommend assigning the school office and all Year Heads as recipients.

1. Open the Parent Note record

1. From your Dashboard, open Access & Permissions.
2. Look for records labelled Parent Note in the Type column.
3. Find the record for the year group or school office you want to update.
4. Click Edit in the far-right column.
5. Check the Title clearly identifies the recipient, for example First Year Head, Second Year Head or School Office.

The Type should be Parent Note. This field cannot be edited.

2. Choose email and reply settings

Under Module Access, review these two settings:

• Individual Email: Tick this if the recipient should receive an email when a new Parent Note is submitted.
• Approval Access: Tick this to allow the staff member to Acknowledge and/or Reply to Parent Notes.

3. Assign staff and save

1. Under Email, enter the staff member’s school email address used to log in to the Dashboard and Administrators App.
2. If more than one staff member is assigned to the year or office, select Click here to add more Email Addresses and enter the additional school email addresses.
3. Click Submit to save your changes.
4. Repeat for each Parent Note record that needs updating.

4. Check your updated list

Check that each Parent Note record has:

• A clear title for the year group or school office
• The correct staff members’ school email addresses
• The required email notification and reply permissions

Example Parent Note list:

Click the screenshot to open the full-size image.