Try “register staff”, “archived news” or “add a payment”.

1. Open Web Updates and Find Your Tickets

Access website update requests from the school dashboard and find the ticket you need.

Web Updates is for schools whose website is managed by Unique Schools. Use it to submit website changes and keep the instructions, files and conversation together, instead of sending update requests by email.

Open Web Updates

  1. Sign in to uniqueschoolapp.ie with your school staff account.
  2. On the main dashboard, select the Web Updates tile.
  3. The Web Updates dashboard opens. Check the school name at the top left before starting.
Select Web Updates on the main school dashboard.
Select Web Updates on the main school dashboard. Select the image to enlarge it.

Can’t see the tile or open the system? Contact staffsupport@uniqueschools.ie and include your school name. Web Updates must be enabled for your school.

Find an existing ticket

A ticket is your website update job. It can contain several individual requests, such as changing text on one page and adding a document to another.

  • Use the search box to search by ticket title, ID or description.
  • Use the date, status or priority filters to narrow the list. Select Clear Filters if you cannot find a ticket.
  • Select a ticket’s title to open it and check its details.
  • Use View Draft for unfinished tickets, or Archived in the left menu for archived tickets.
Web Updates dashboard showing search, filters, View Draft and Create Ticket.
Web Updates dashboard showing search, filters, View Draft and Create Ticket. Select the image to enlarge it.

Next: Create and submit a website update ticket.

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