Personal Notifications allow you to communicate directly with:
- An individual Parent/Guardian
- A Staff Member
- A Student (if enabled)
- A Specific Group
Unlike News or Notifications, Personal Notifications are targeted and private, giving you full control and visibility.
With Personal Notifications, you can:
- See exactly who has read the message (click here)
- Send to an individual or group
- Enable replies for two-way communication
- Send automatic unread email reminders
- Add users to an existing PN thread (click here)
- Mark as Private (visible only to you and the Principal)
- Include students (if registered on the app)
How to Create a Personal Notification
There are two ways to begin — depending on whether you’re messaging an individual or a group.
Option A: Send to an Individual Family
- Search for the student using the search bar (top right of Dashboard)
- Click Send PN (top right)
- Choose Primary Contact, Secondary Contact, or Both
- Choose whether you want to allow the parent to reply
- You will receive an email notification when the parent responds
- Click here to view more on this
You are now on the Personal Notification creation screen.
Note:
“Enable Reply” is only available when sending to an individual family.
Option B: Send to a Group
- Go to Personal Notifications
- Select Manage Personal Notifications
- Click Add PN
You are now on the Personal Notification creation screen.
Creating the Message (Same for Individual or Group)
Once on the creation screen:
- (Optional) Select a Template
- Enter the Title
- Enter the Content
- (Optional) Add Image, Video, or PDF
- Contact staffsupport@uniqueschools.ie if you would like to enable Video (Vimeo account required)
Best Practice:
- Always add at least one image (otherwise the school crest displays).
- Avoid PDFs where possible — they are not mobile-friendly. Copy and paste content into the message for better readability.
Scheduling (Optional)
- Set a future Send Date/Time
- Set an Archive Date (default is 60 days after sending – Still viewable in app for parent under Archived Personal Notifications)
Selecting Recipients
- Choose who to Send To (Parent, Staff, Group)
- Apply filters if needed
- Select individual users or Select All
- Click Add to Notification to move them to the Final List
Settings Explained
-
Send as Push Notification
– Sends an app alert (enabled by default) -
Send SMS
– Sends to non-app users via text message -
Unread Email Reminder
– Sends an automatic email after 24 hours if unread -
Include Student in PN
– Sends to the student if they are registered -
Mark as Private
– Only you and the Principal can view this PN
Final Step
- Preview the message
- Click Submit
Support & Training
If assistance is required:
-
Staff Support
Call: 01 886 9458
Email: staffsupport@uniqueschools.ie
- Book Online Training