If replies are enabled on a Personal Notification sent to an individual family, the parent or guardian can respond in the app. You can read and reply to the conversation from the Dashboard.
1. Find unread replies
- Sign in at uniqueschoolapp.ie.
- Open Personal Notifications → Manage Personal Notifications.
- Select the Unread tab to see messages with unread replies.
- Find the notification and click its green chat icon.
An unread count also appears beside Personal Notification in the Dashboard menu. An email notification can direct you back to the Dashboard when a parent replies.
2. Read and reply
- Read the message thread.
- Type your reply. You can add an image or PDF if needed.
- Check the message and attachments before sending.
The parent or guardian can also attach images and PDFs. The conversation remains linked to the student’s communication history.
3. Close a finished conversation
When the matter is resolved, click the red close icon beside the notification.
Closing stops further parent replies. Only close the conversation when no further reply is needed. You can still view the previous messages afterwards.
Need help? Email staffsupport@uniqueschools.ie or book Zoom training.