Try “register staff”, “archived news” or “add a payment”.

Download an Outstanding Payment Balances Report

Use Balance O/S to export amounts due by payment item, student or family.

Balance O/S means balance outstanding. Use this report to check how much is still owed on selected school payment items.

A snapshot in time: The report shows the amounts outstanding when it is generated. Generate a new report if you need updated figures.

1. Generate the report

  1. Open Payments → Manage Payment Items.
  2. Click Balance O/S.
  3. In Outstanding balance report, choose the statuses and Financial year you need.
  4. Select the payment items to include.
  5. Click Report.
  6. Open the Shop Item Summary Excel file in your Downloads folder.

2. Read the report’s three tabs

  • Summary: The outstanding balance for each payment item included in the report.
  • Item: The amount due from individual students/parents, grouped by payment item.
  • Summary by Guardian/Student: The amounts due grouped by primary contact number, giving a family-level summary.

Check the selected items and financial year before using the report to follow up with families.

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